EARTHLOOMApps

InvoiceMatch Desk - Support

Reconcile supplier statements against your invoice ledger in Excel and Google Sheets. Runs in your spreadsheet - nothing is uploaded.

Contact us

Email info@earthloomholdings.com. Please include your device model, OS version and app version. We usually reply within 2 business days.

Frequently asked questions

Is my financial data uploaded anywhere?

No. Matching runs entirely inside your spreadsheet or browser tab. The only network call is the optional licence check when you click Activate or Refresh, and it sends only your licence key.

What can the free version do?

It reconciles up to 50 lines per side. Pro removes the limit and writes the full report sheets into your workbook.

How do I buy and activate Pro?

Pro is $49 per year. After checkout you receive a licence key by email. Paste it into the Pro box in the task pane and click Activate.

How do I cancel?

Use the link in your Stripe receipt email to manage or cancel the subscription. Pro stays active until the end of the paid period.

Why did a line land in 'Amount mismatch'?

The invoice numbers matched but the amounts differ by more than your tolerance. The notes column says whether it looks like transposed digits, a VAT difference or an unapplied payment.

Which scopes does the Google Sheets add-on need?

Only access to the spreadsheet it is opened in, the sidebar UI, and one external request to the licence server when you activate.